Features
Everything a heavy-equipment shop runs on. Nothing it doesn't.
Work Orders
Capture jobs in seconds. Photos, parts, labor, inspections, and notes — dictated hands-free on mobile — all in one place. Estimates go out as PDF; invoices post to QuickBooks or Sage overnight.
Drag-and-drop Dispatch
See every tech and every job on a single board. Reassign with a drag. Overlaps, time off, missing certifications, and bay conflicts are flagged before you double-book.
Parts & Inventory
Real bin locations. Real costs. Real availability across locations. Cross-reference and supersession lookup for when the OEM number is on backorder.
Invoicing & Payments
Invoice from the work order. Accept ACH and card. QuickBooks or Sage sync overnight. No double-entry, ever.
Customer Portal
Owners see their fleet, history, and current jobs. Approve estimates from their phone. Pay online. You stop chasing.
Mobile for Techs
Built for iOS and Android. Clock on/off, add parts, log time, capture photos — and it keeps working offline, in the yard, in the field, in a basement.
Inside the product
Real screens. Real data.
These aren't comps — they're the actual app, rendered live in your browser. Click through six core surfaces, from the owner's overview down to the tech's phone in the bay.
The morning glance — billable hours, shop floor by bay, live signals, and a 14-day trend strip. The one screen the owner actually keeps open.
1440 × 900 · Web appEvery job. Every tech. One board.
Stop running dispatch from a whiteboard, a group text, and your gut. ShopWorx puts every open job and every tech on a single drag-and-drop board. Conflicts are flagged the moment you save. Everyone sees the same plan.
- —Color-coded by priority and status
- —Drag to reschedule — tech reminders update automatically
- —Time off, certifications, and bay conflicts caught before you double-book
- —GPS check-ins for field service
More in the box
One login. The whole shop.
Most shops start with work orders and invoicing. Turn the rest on as add-ons when you need them — same data, same login, no integration project.
Accounting
Full double-entry ledger: chart of accounts, journal entries, AR/AP aging, bank reconciliation, trial balance, P&L, balance sheet, and period close — inside ShopWorx, not bolted on.
Counter & POS
Walk-in parts and labor sales, cores, quotes, cash drawer and Z-reports. Runs standalone for a parts counter or alongside the shop.
Hydraulics
Hose assembly builder with crimp auto-match, serialized tags, reels and cut-to-length, crimp charts, build sheets, and truck stock. Cylinder and pump repair benches too.
Kiosk & status boards
Shared shop-floor devices with PIN or badge sign-in, plus TV boards for dispatch, shop jobs, and parts — no laptop in the bay.
Online parts store
A public storefront for your inventory with guest checkout, and a portal store at contract pricing for your customers.
AI phone receptionist
Inbound calls answered around the clock: looks up the caller, logs the service request with an urgency, transfers to a human when it should, and leaves you a transcript.
CMMS & fleet
Maintain your own equipment: PM schedules, meter readings, geofences, utilization, cost per mile, and a live fleet map.
Rentals
Rental calendar, pre-rental inspections, overdue tracking, and a dedicated field app.
Inspections, POs & more
Inspection templates, purchase orders, cores, cycle counts, warranty recovery, service contracts, e-signature, QR equipment lookup, custom reports, a public API, SSO, and passkeys.
Desktop, station & backups
A desktop app, a bench-terminal app for stations, and tenant-local backups you hold yourself.
Integrations
Plays well with what you already have.
We're not racing to build a thousand half-baked integrations. We ship the ones that move money and matter — well.
Stripe
● LiveACH, card & card-present payments
QuickBooks Online
● LiveInvoices, payments & customers · nightly sync
Sage
● LiveInvoices, payments & account mapping · nightly sync
Xero
Coming soonConnect & import customers today · outbound sync next
More on the roadmap — Xero outbound sync, Samsara, Google Calendar. Tell us what you need.
FAQ